General Questions

  • What is My Organised Mealprep (MOM)? MOM is an online meal planning platform that helps you save time, money, and reduce food waste. It provides easy-to-follow recipes, customizable meal plans, and generates a shopping list based on your selected meals.
  • How does MOM work? Simply select recipes from our large catalogue, adjust portion sizes and dietary preferences, and MOM will generate a shopping list for you. You can download the list as a PDF to take with you to the store or shop online.
  • Who is MOM designed for? MOM is perfect for busy individuals, families, and anyone looking to streamline meal planning. It caters to a variety of dietary preferences, such as gluten-free, dairy-free, and vegetarian.
  • How are MOM’s recipes developed? All recipes have been tried and tested by real families and developed by the team behind Nutritious and Delicious, ensuring they’re simple, balanced, and easy to prepare.
  • Subscription & Pricing
  • How much does MOM cost? MOM operates on a subscription model with different pricing tiers: monthly, 6-month, and annual memberships, ranging from $18 to $22 AUD per month. ($4.5 – $5.5 AUD per week)
  • Is there a free trial? Yes, we offer a 7 day free trial so you can explore the platform before committing to a subscription.
  • How do I cancel my subscription? You can easily cancel your subscription anytime through your account settings. If you cancel, you will still have access to the service until the end of your current billing period.
  • Meal Planning & Recipes
  • Can I customize recipes? Yes! You can adjust the number of servings and specify dietary requirements such as gluten-free, dairy-free, or meat-free options. MOM will suggest ingredient swaps accordingly.
  • What types of recipes are available? MOM offers a wide variety of recipes, including quick weeknight dinners, one-pot meals, vegetarian dishes, and family favourites. We regularly add new recipes to keep things fresh.
  • How do I create my meal plan? Browse through our recipe library, choose the meals you’d like to prepare for the week, and MOM will automatically compile them into a meal plan. A shopping list will also be generated for you.
  • Can I save favourite recipes? Yes! You can save your favourite recipes for quick access in the future.
  • Do your recipes include nutritional information? Yes, each recipe includes detailed nutritional information, such as calories, protein, carbs, fat, and fibre.
  • Shopping List & Ingredients
  • How does the shopping list work? Once you’ve selected your meals, MOM will create a shopping list based on the ingredients needed. You can download it as a PDF or use it directly from your phone or tablet.
  • Can I add or remove items from the shopping list? Yes, you can easily edit the shopping list by adding additional items or removing any you don’t need.
  • Can I get my shopping list delivered? While MOM doesn’t directly offer delivery services, you can use the list for online grocery shopping with participating stores that offer delivery or pickup options.
  • Are the ingredients for each recipe easy to find? Yes, we focus on using commonly available ingredients. If any substitutions are needed, we’ll provide suitable alternatives.
  • Dietary Preferences & Allergies
  • Can I filter recipes by dietary needs? Absolutely! You can filter recipes to accommodate gluten-free, dairy-free, vegetarian, or other dietary restrictions, and MOM will show you recipes that match.
  • How are dietary preferences handled in the shopping list? If you select a dietary preference (e.g., gluten-free), MOM will adjust the ingredients in the shopping list accordingly, suggesting suitable swaps when necessary.
  • Support & Troubleshooting
  • I’m having trouble accessing my account. What should I do? If you’re experiencing issues with your account, try resetting your password or contact our support team at support@myorganisedmealprep or phone number] for assistance.
  • Can I access MOM on my phone? Yes, MOM is mobile-friendly and accessible on any device with an internet connection.
  • What if I find an issue with a recipe or shopping list? We strive for accuracy, but if you notice a problem, please contact our support team, and we’ll resolve it as quickly as possible.
  • How often are new recipes added? We update our recipe catalogue regularly to ensure there’s always something new for you to try.
  • Is there a way to share my meal plan with others? Yes, you can easily share your meal plan or shopping list with family members or friends via email or as a downloadable PDF.